Bing Ads Feature Suggestions

Welcome to the Bing Ads suggestion box! Your feedback helps us understand how you use the product so we can improve your Bing Ads experience. Suggest a new feature, enhancements to an existing feature, or vote on ideas that others have submitted. You can share your ideas with us by posting to this forum, or by sending a private e-mail to bingads-feedback@microsoft.com.

Looking for technical support? Please contact the Bing Ads support team.

How can we improve Bing Ads to create a better experience?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Service Level called Premium only allows Invoiced Accounts

    IF you pay by credit card and suddenly cannot add keywords or ad copies to your account, it means you have reached the threshold.
    The only thing to do is to ask your AM to increase your service level to Premium. BUT as soon as you lift that threshold, your account will go dark because Premium account must be Invoiced. The work around is to use a FAKE IO using a fake Dealpoint reference. This is just not supported and possibly not super compliant. We need to separate Payment Plan and KW/AdGroup limits when talking Service Level.
    We currently have…

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
    • Stop Hiding, Where the **** did you put the contact phone number.

      Put a valid phone number on the front page of the site and stop hiding behind broken links

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →

        Hi Dave, thank you for bringing this to my attention.

        Would you please share the link or phone number that isn’t working? Which market are you in?

        In the meantime, for the US call support center:

        CALL: 1-800-518-5689
        TTY 1-800-877-9580

        Hours of Operation:

        6 A.M. – 6 P.M. PST Monday – Friday
        8 A.M. – 6 P.M. PST Saturday

        This information should be located in the footer of Bing Ads when you click the “support” link.

      • Start taking money when customers are ready to give you.

        I had been struggling to assign credit card as a payment method for last 3 months. So, I started using ACH payments. First payment transfer took 36 hours to transfer. Second payment transfer I am still waiting...now for over a week.In both the cases, from my account the amount was deducted within 12 hours. When I talk to customer service, every time I get different response from 24 hours for posting the transfer to 14 days.
        Also, taking echeck on websites is pretty common these days...this simple addition will help Bing a lot.
        Please help me asap....

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
          • after adding payment methop

            I think there should be a message regarding $1 charge once card is added and to wait a resonable time before adding payment, so the accounts stop from going on hold for better customer retention or irrated calls.

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
            • Inform new acct holders that verification of their credit may be needed before they can access their acct.

              When I opened my acct I was unable to access my acct because of necessary verification of my credit card. When I called to find out the problem they told me research was necessary and it would take 3 to 5 business days before they could get back to me. I was extremely aggravated but finally got the issue resolved. It boiled down to as the acct name and credit card name did not match Bing needed to verify my account. If this is what I was told I wouldn't have been so upset. Be honest and tell your customers…

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
              • Send customers an alert if they're blowing through their budget quickly

                Allow customers to set a spend rate and then send them an alert if they're spending their budget at a faster rate.

                1 vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                • CSO search customer only support prefix match, should allow substring match

                  CSO search customer only support prefix match, should allow substring match

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please don't limit the 500 accounts in Bing Ads reports. And support all accounts' “campaign change history,not only one.

                    1.We try to create a keyword reports. It default reports on “All accounts, campaigns, and groups”。After one second, it jump to “Specific account” because the customer has more than 500 accounts, It reminders me search for the specific account.

                    Unfortunately, I can’t change it to “All accounts” anymore. We needs all accounts’ reports frequently. But we have to separate it for several times, can’t finish at one time.

                    Please support that we can select all accounts reports when the customer has more than 500 accounts.

                    2.When I try to select all accounts and run the “campaign change history”, I failed.…

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                        • unable to add card, payment is refused, I checked the error is I selected visa payment,but I am sure I am select mastercard for payment

                          unable to add card, payment is refused, I checked the error is I selected visa payment,but I am sure I am select mastercard for payment

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            1 comment  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                          • How about getting the site to direct properly...can't sign back in to make changes...thats just basic oversite.

                            How about getting your site to redirect properly so we can sign in? Its been like that for weeks and no one is fixing. I can't believe you guys don't know that or have not been able to fix it yet.

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                            • Include Account Name on invoices - not just Account Number. Easier payment!

                              Include Account Name on invoices - not just Account Number. Easier payment! I get loads of invoices each month and have to look up all of the account IDs and match the names. Including the Account Name on the header of the invoice would make this so much easier!

                              1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                                • Automatic log in to Bing Ads Community Blogs and Forum when logged in to Ads account

                                  Why is it necessary to log in (with a different account) when posting in the Forums in the Bing Ads Community? Once logged in to manage my Ads account, I should be able to go to the Forums seamlessly to post questions. Integrating the two would make for a more vibrant and helpful forum.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Billing Ajax refresh

                                      When I generate reports within accounts in my client center, often the billing ajax won’t refresh. So, after generating a report, if I log into another account, the previous account’s info will appear rather than the new account.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi! Can you please give me an example of a report that you’re running when this happens? Are you toggling between 2 or more browser windows or is this happening withing one window? Which browser are you using?

                                      • The dates charged and amount of clicks should be on the billing invoice. I should not have to search for it.

                                        The dates billed and click activity for that date should all be on the monthly billing invoice. We should not have to pull up reports to find this info.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Billing and Account Management  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Bing Ads Feature Suggestions

                                          Feedback and Knowledge Base