Allow customer's to control the billing threshold. Some are not happy with a high threshold. They would like to control how much they get charged at one time.
One of the major problems i usually face while running campaigns in reference to a post pay account is billing issue.
I am located in india & using an INR account where an indian credit card is associated. My credit card bank does not allow any online automated transactions due to which my card declines everytime the Bing Ads System tried to charge it when it goes beyond a threshold amount.
So, in order to go ahead with my transaction i click on Bill Me Now option & process it manually but this is really a very tedious task as i need to check my billing status frequently to see if the amount has crossed the threshold level.
Also, it accrues to many declines in my billing section & does not allow the threshold amount to go higher even when i am paying you much more than my threshold amount on a daily basis.
So, on a daily basis, i usually have to click on Bill Me Now twice or thrice atleast to clear up all my charges which is again a cumbersome process.
There should be a more streamlined process where i have the option of paying you manually through my credit card without getting charged through your system online which eventually leads to number of declines also limiting my threshold amount to a very low figure.
This needs to be attended as immediately as possible because there are lot of customers like me whose business heavily relies on Bing/Yahoo & we don't wanna suffer just because of this system constraint.
I also wanna see an option where we can pay you the accrued charges directly through our bank accounts like for example in a NetBanking option which is different from a prepay option as it takes around couple of days to reflect the transferred amount in your Bing Ads Prepay account.
Hope my above concerned is addressed promptly & with a detailed attention.
Thanks & Regards,
While using the "Bill me now" feature, customer should be able to choose which payment method to use and to enter in an amount to pay. We have customers whose threshold is $2,500 but only have a $2,000.00 credit limit on their credit cards. This would be great if they could make split payments with two or more different payment methods.
Once the charges amount to $50+, only charge the customer $50 and any remaining amount will be new charges toward the next charge to the card. For example, accrued charges are $57.86. Charge the customer $50 and there will be $7.86 that will add up towards the next $50 charge.
Hi, I'd like to be able to set a threshold dollar amount of when I want to be billed. For example I want to be billed every $400 because my credit card has $500 worth of credit only and don't want to exceed that. Then by setting the threshold amount of what dollar amount I want to be billed at as opposed to a random amount I can be sure I get billed within my credit card limits and not exceed it. Or though less techy and not as convenient, an account balance alert would be nice so say I owe $400 I get an email, then I can choose Bill me now so I don't get billed over $500 (credit limit). Prefer the threshold more as it's automated.
It’s here! It’s here! You can now adjust your billing threshold in Bing Ads! Please log in to Bing Ads, go to the Billing tab, take it for a test drive and let us know what you think.
More details are available here: http://bit.ly/Hm3Spq
Please keep the feedback coming – we’re listening!
I agree with this as well..
Bryan Blackburn commented
I think this would is a great idea and create a better user experiwnce. especially for the small mom and pops businesses.
John Kenney commented
i definitely second this request. there should be more flexibility to control the billing threshold and/or the billing schedule. like in my case, i would rather be billed in lesser amounts of say, $500, 2x month on a regular schedule.
i posted a request on this in the forums yesterday, but i guess that was the wrong place: http://community.microsoftadvertising.com/forums/p/69728/101694.aspx?ForumPostType=Reply#101694
Customers may not have the ability to get charged high amounts on their credit cards.