How can we improve Bing Ads to create a better experience?

Real time reporting

Real time reporting (no 2 hour lag) so we can see immediately how changes affect costs and performance.

224 votes
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    mschmiedmschmied shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Bing AdsAdminBing Ads (Bing Ads, Bing Ads) responded  · 

    The team has started working on improving reporting lag to match the experience in competing paid search platforms.

    Thanks for the suggestion and please keep the feedback coming.

    5 comments

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      • Chris MelfiChris Melfi commented  ·   ·  Flag as inappropriate

        over two years this feature request thread was started and we still have a 4 hour delay on campaign statistics. im asked at least 10 times a day where we are in our campaigns, every time, I get crooked looks because I have to remind people that Bings reporting is garbage. why isnt this fixed. there are forum suggestions all over the net for real time reporting in Adcenter going back to 09, pathetic.

      • Susan Palmer, Bing AdsAdminSusan Palmer, Bing Ads (Admin, Bing Ads) commented  ·   ·  Flag as inappropriate

        Thank you for sharing your concerns, ABCG Trading Inc.

        On Monday, August 30, 2011, adCenter experienced an outage that impacted the ability for advertisers to log-in to the UI, while ad serving and campaigns continued to run normally. In an effort to provide our advertisers a premium platform for their search campaigns, we conduct ongoing maintenance and feature enhancement updates. While the majority of updates are executed with no impact to advertisers, on occasion, unexpected issues may arise. We apologize for the inconvenience this caused you. We value your feedback on our reporting capabilities and will share it with the appropriate teams.

      • ABCG Trading IncABCG Trading Inc commented  ·   ·  Flag as inappropriate

        Yesterday I experimenting with new prices and around 6:00pm est I was trying to log in and see prices and I was unable to, I was unable to log in all night and even with my desktop tool, today I see a complete waste of funds on the ****** term then later today I see my cost for yesterday even go higher then it was in the morning. How can anyone tweak their pricing when the system reporting is so behind! When I was with Yahoo we would see about a 20 min delay and with MSN I'm see 12+ hours in this scenario? This is unfair as a customer and nor right. Does Adcenter have any plans on improving this performance or do we as paying customer just have to cross our fingers knowing we don't have real time control to the lagging reports / day prices.

      • mschmiedmschmied commented  ·   ·  Flag as inappropriate

        Currently it takes anywhere from 2 to 6 hours to see what effect or impact changes we make have especially when we change bids and costs.

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